Address issues, concerns, and challenges affecting seniors and disabled adults with respect to the law. This position is a community-based and community-driven initiative. 

Information and support is available to seniors, their families or service providers. Programs and presentations are researched, developed and presented on a variety of topics (such as quality of life issues, frauds and scams, personal/home safety, etc.). Reports of abuse (physical, financial, psychological, or neglect) are forwarded to the officers for assessment and further investigation if required. Cases identified as criminal offences are followed up. Major cases may be referred to the Crimes Against Seniors Unit for further investigation.

Offers a variety of recorded training videos and educational resources to help prevent elder abuse in Ontario.

Materials cover the following forms of abuse:

• financial abuse
• emotional abuse
• physical abuse
• sexual abuse
• neglect

Helps survivors of the holocaust with home care (such as personal support workers, light housecleaning, etc.) and emergency financial aid (including emergency rent, food, medical costs, etc.) to help keep them independent and in their homes as long as possible. Works in collaboration with The Conference on Jewish Material Claims Against Germany.

Administers the Canadian Human Rights Act which prohibits discrimination on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, genetic characteristics, family status, gender identity and expression, marital status, disability, and pardoned conviction.

Handles complaints (including sexual harassment) against organizations within Canadian federal jurisdiction and tries to end discriminatory policies and practices in employment and in the provision of goods and services, by means of education and public information programs.

Aims for federally regulated employers to achieve a well represented workforce of four designated groups: women, visible minorities, people with disabilities and Indigenous people. To reach the desired objective, it carries out compliance audits of employers and service providers under federal jurisdiction.

The Mediation Centre offers the following mediation services:

• comprehensive family mediation around separation, parenting plans, child and spousal support, and division of property
• court connected mediation services
• custody and access assessment
• child protection mediation
• parenting coordination
• workplace mediation
• elder mediation

24-hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect. Callers receive emotional support, safety planning, information and referrals in over 200 languages.

The Seniors Safety Line can address the diverse needs of those with disabilities, immigrants, persons of colour, LGBTQ individuals, and two-spirit persons. Also offers information to relatives, friends, caregivers, and other service professionals who may have questions or concerns about an elderly person in their life.