Telephone support for socially isolated seniors, by senior peer volunteers.

Friendly visitation and/or telephone reassurance for persons who are living in their own home/apartment or recovering from hospital stays. Time is spent listening, playing games, making crafts, going on outings, telling stories, and enjoying one another’s company. Individual interviews with both the senior and the volunteer are conducted before a match is made.

Specially trained volunteers offer social and emotional support to children, adults, and families living with a life-threatening illness in Greater Hamilton. Support is provided through phone and video chat.

Friendly callers offer companionship and quality conversations through weekly calls. Clients will also have access to other helpful resources and information within the community. Calls usually last 15-30 min. Trained volunteers are matched with a client by similar interests and background. Please note that this service does not include in-person friendly visits.

Provides youth companionship to seniors over the phone to reduce loneliness and improve health. 

Provides support services to the Indigenous community, regardless of age, who are disabled, chronically ill, frail, elderly or require acute/chronic continuum of care.

Services include:

• medical transportation services
• assistance with completing forms
• community referrals
• home visits
• security checks
• caregiver support
• aid in transitioning from ODSP to Old Age Pension
• congregate dining meals
• social activities

Matches volunteers and clients who have similar interests and who want to share their time. Activities can include shopping, movies or events, or just a chat over coffee.

Provides companionship and support to help seniors or persons with disabilities remain independent in their homes. This programs aims to enrich the social interaction of individuals by connecting them to the community and other helpful resources. Visits last around one hour and usually take place in the client's home (including retirement residences) once per week. 

Each friendly visitor volunteer is carefully matched with a client by similar interests and background. All volunteers are required to provide a valid Vulnerable Sector Screening Check, take part in the interview process, pass the reference check, and participate in a training session. 

Provides support services by qualified professionals that improve the quality of life for seniors and enables seniors to maintain their independence while living in their home. Hourly, weekend, short term, long term, and respite care available. Staff are properly screened, fully licensed and insured. Services include:

Personal care

• Exercise and range of motion
• Transferring
• Feeding

Companion care

• Fall prevention
• Medication reminders
• Meal preparation
• Light housekeeping
• Shopping and errands
• Laundry

Specialty care

• Alzheimer's
• Dementia
• Parkinson's Disease
• Multiple Sclerosis
• Hip Replacement
• Stroke

Offers a variety of home supports to help older adults live independently in their own homes.

Services include:

• housekeeping, light chores, and laundry
• meal preparation and grocery shopping
• social supports including appointment accompaniment, friendly chatting, and day excursions

An added measure of security for older adults, people with disabilities, and those with other illnesses who live alone in their own homes. Letter carriers are on alert to possible security issues during their regular delivery duties Monday through Friday. If a client's mail is uncollected in their mailbox, the carrier will report it for Dundas Community Services to follow up on the client's well-being. 

Specialized service and treatment for individuals who have behaviours related to a diagnosis of dementia. Program provides service to Local Health Integrated Network (LHIN) 4 (the regions of Niagara, Brant, and Halton). Program goal is to return clients to an appropriate care setting within their home community after assessment and development of a treatment plan.

One-on-one supports for coordinating services. Includes personal advocacy, community referrals, assistance with filling out forms, and intervention and supports for people facing homelessness, critical life changes, abuse, or isolation. 

The program supports seniors who are at risk of homelessness and/or have an urgent situation that requires immediate supports. It develops goal oriented crisis support plans aimed to assist individuals in stabilizing their current crisis and connects individuals with the most appropriate community services. A plan of care is created that responds to the presented crisis. The program also provides short term case management (up to 3 months) as well as linkages and referrals to long term community supports. 
 

Connect is a centralized intake service for St. Joe's Mental Health and Addiction outpatient programs.

Accepts and processes referrals for the following clinics:

• Anxiety Treatment and Research Clinic (ATRC)
• Women's Health Concerns Clinic (WHCC)
• Senior's Mental Health Clinic
• Eating Disorders Program
• Mood Disorders Program
• Youth Wellness Centre
• Community Psychiatry Clinic (CPC)
• East Region Mental Health Services (ERMHS)
  • Concurrent Disorders Program
  • General Psychiatry Clinic
  • Bridge to Recovery Program
  • Border Personality Disorder Service
• Cleghorn Early Intervention Clinic
• Schizophrenia Outpatient Clinic
• Developmental Dual Diagnosis Program