Friendly visitation and/or telephone reassurance for persons who are living in their own home/apartment or recovering from hospital stays. Time is spent listening, playing games, making crafts, going on outings, telling stories, and enjoying one another’s company. Individual interviews with both the senior and the volunteer are conducted before a match is made.

Specially trained volunteers offer social and emotional support to children, adults, and families living with a life-threatening illness in Greater Hamilton. Support is provided through phone and video chat.

Friendly callers offer companionship and quality conversations through weekly calls. Clients will also have access to other helpful resources and information within the community. Calls usually last 15-30 min. Trained volunteers are matched with a client by similar interests and background. Please note that this service does not include in-person friendly visits.

Provides youth companionship to seniors over the phone to reduce loneliness and improve health. 

Provides community support services to urban Indigenous clients, regardless of age, who are disabled, chronically ill, frail, or elderly. 

Services include:

• friendly visiting
• security checks/reassurance service
• congregate dining
• transportation 
• Aboriginal support

Provides companionship and support to help seniors or persons with disabilities remain independent in their homes. This programs aims to enrich the social interaction of individuals by connecting them to the community and other helpful resources. Visits last around one hour and usually take place in the client's home (including retirement residences) once per week. 

Each friendly visitor volunteer is carefully matched with a client by similar interests and background. All volunteers are required to provide a valid Vulnerable Sector Screening Check, take part in the interview process, pass the reference check, and participate in a training session. 

Provides support services by qualified professionals that improve the quality of life for seniors and enables seniors to maintain their independence while living in their home. Hourly, weekend, short term, long term, and respite care available. Staff are properly screened, fully licensed and insured. Services include:

Personal care

• Exercise and range of motion
• Transferring
• Feeding

Companion care

• Fall prevention
• Medication reminders
• Meal preparation
• Light housekeeping
• Shopping and errands
• Laundry

Specialty care

• Alzheimer's
• Dementia
• Parkinson's Disease
• Multiple Sclerosis
• Hip Replacement
• Stroke

Providing support services for older adults and vulnerable persons, including:

• Home care services for eligible clients
• Case management
• Community social worker services
• Nursing services
• Occupational therapy services
• Oral hygiene services
• Foot care services
• Falls prevention
• Exercise programs and workshops

Offers a variety of home supports to help older adults live independently in their own homes.

Services include:

• housekeeping, light chores, and laundry
• meal preparation and grocery shopping
• social supports including appointment accompaniment, friendly chatting, and day excursions

An added measure of security for older adults, people with disabilities, and those with other illnesses who live alone in their own homes. Letter carriers are on alert to possible security issues during their regular delivery duties Monday through Friday. If a client's mail is uncollected in their mailbox, the carrier will report it for Dundas Community Services to follow up on the client's well-being. 

Specialized service and treatment for individuals who have behaviours related to a diagnosis of dementia. Program provides service to Local Health Integrated Network (LHIN) 4 (the regions of Niagara, Brant, and Halton). Program goal is to return clients to an appropriate care setting within their home community after assessment and development of a treatment plan.

Connect is a centralized intake service for St. Joe's Mental Health and Addiction outpatient programs.

Accepts and processes referrals for the following clinics:

• Anxiety Treatment and Research Clinic (ATRC)
• Women's Health Concerns Clinic (WHCC)
• Senior's Mental Health Clinic
• Eating Disorders Program
• Mood Disorders Program
• Youth Wellness Centre
• Community Psychiatry Clinic (CPC)
• East Region Mental Health Services (ERMHS)
  • Concurrent Disorders Program
  • General Psychiatry Clinic
  • Bridge to Recovery Program
  • Border Personality Disorder Service
• Cleghorn Early Intervention Clinic
• Schizophrenia Outpatient Clinic
• Developmental Dual Diagnosis Program