Living a Healthy Life with Chronic Conditions

Supports for chronic conditions or for long term disability.

Idlewyld Manor Long-Term Care

Phone:
Fax Number: 905-574-0482
Contact:
Susan Hastings, Administrator
Email: Web: Address:
449 Sanatorium Rd, Hamilton, ON L9C 2A7, Canada
Hours:
Cost:
Service
Rates set by the Ontario Ministry of Health and Long-Term Care , subsidies for standard (basic) rate may be available for eligible applicants
Who can access this service:

Applicants must meet Local Health Integration Network (HNHB-LHIN) criteria.

How to apply:

Apply through Local Health Integration Network (HNHB-LHIN 905-523-8600).

Accredited long-term care home offering nursing and personal care on a 24-hour basis. Other services and amenities include: furnishings and bed linens, laundry and housekeeping, personal hygiene supplies, medical/clinical supplies and devices, meals and medication administration, pastoral services, and social and recreational programs.

Catholic Family Services of Hamilton Intensive Case Management for Seniors

Phone:
Work: 905-527-3823 x279
Fax Number: 905-546-5779
Contact:
Judit Zsoldos, Team Leader
Email: Web: Address:
56 Governors Rd, Dundas, ON L9H 5G7, Canada
Hours:
Cost:
None
Who can access this service:

Seniors living in the City of Hamilton and seniors living with dementia.

How to apply:

By referral (including self-referral, family, and community professionals). Case coordinator meets with applicants at home to complete a comprehensive assessment to determine needs and goals.

Provides intensive case coordination with an in-depth personalized, flexible, and creative approach for seniors at risk and seniors with responsive behaviours relating to dementia. 
Case Management for Seniors at Risk - Specializes in elder abuse, including physical, psychological/verbal, financial, neglect and/or self-neglect. Case coordinators offer home visits, where a comprehensive, holistic assessment of the client's situation is completed; then relevant, realistic, and attainable options are discussed. Consultations are offered via telephone for families/caregivers who do not wish to receive a home visit. 
Case Management for Seniors Living with Dementia - This service aids not only the individual being referred, but the support system of this individual, as the case coordinator will collaborate with the family and other support systems to best assist the individual. The program is designed to connect individuals to community resources, prevent and decrease hospitalization, and advocate on behalf of the individuals who are referred. 

Dundas Community Services Crisis and Intervention Assistance

Phone:
Fax Number: 905-627-5020
Contact:
Paula Baldini, Community Support Worker
Email: Web: Address:
2 King St W, Dundas, ON L9H 6Z1, Canada
Hours:
Cost:
None
Who can access this service:

Older adults and adults with disabilities.

How to apply:

Contact agency for information

One-on-One supports for coordinating services. Includes personal advocacy, community referrals, assistance with filling out forms, and intervention and supports for people facing homelessness, critical life changes, abuse, or isolation. 

St. Matthew's House Seniors Crisis Intervention Program

Phone:
Work: 905-523-5546 x230
Contact:
Mel Delorme, Supervisor, Social Services
Email: Web: Address:
414 Barton St E, Hamilton, ON L8L 2Y3, Canada
Hours:
Cost:
None
Who can access this service:

Individuals who are at risk of homelessness or in need of crisis support.

How to apply:

Call or visit for information.

The program supports seniors who are at risk of homelessness and/or have an urgent situation that requires immediate supports. It develops goal oriented crisis support plans aimed to assist individuals in stabilizing their current crisis and connects individuals with the most appropriate community services. A plan of care is created that responds to the presented crisis. The program also provides short term case management (up to 3 months) as well as linkages and referrals to long term community supports. 
 

Ontario Renovates Program for Homeowners

Phone:
Work: 905-546-2424 x2758
Fax Number: 905-546-3271
Contact:
Email: Web: Address:
Hours:
Cost:
Who can access this service:

Homeowners may apply if the value of their house is below a certain value and if their household income is at or below certain levels, that are based on the number of people in the household. Eligibility is limited to properties in need of major repair in one or more of the following categories: Structural, Electrical, Plumbing, Heating and Fire Safety.

How to apply:

Contact for information about the application process.

Assistance to low-income households who own and occupy substandard housing to enable them to repair their dwellings to a minimum level of health and safety.
 

Senior Mental Health Behavioural Inpatient Program

Phone:
Work: 905-522-1155 x36202
Fax Number: 905-381-5617
Contact:
Eric Van Raay, Admissions
,
Shelley Wright, Manager
Email:
Web: Address:
100 West 5th Street, Hamilton, ON L8P 3R2, Canada
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Seniors age 65 or younger who have an age-related cognitive decline.

How to apply:

Fax referral and supporting documents to West 5th Campus central intake at 905-381-5620. Call Eric Van Raay (social worker) at 905-522-1155 x36848 to arrange a pre-admission tour. Referring sources should call the unit or the community program with questions about eligibility.

Specialized service and treatment for individuals who have behaviours related to a diagnosis of dementia. Program provides service to Local Health Integrated Network (LHIN) 4 (the regions of Niagara, Brant, and Halton). Program goal is to return clients to an appropriate care setting within their home community after assessment and development of a treatment plan.

St. Joseph's Villa Community Medical Clinics

Phone:
Work: 905-627-9011 x2248
Contact:
Email: Web: Address:
56 Governors Rd, Dundas, ON L9H 5G7, Canada
Hours:
Hours vary, services available by appointment only
Cost:
Service
fees vary, contact for details
Who can access this service:

Open to all.

How to apply:

Contact to book an appointment.

Offers medical clinic services to residents of St. Joseph's Villa and older adults in the community.

Clinics include:

  • Advanced Nursing Foot Care Services
  • Dermatology Services
  • Dental Servics

NeedaDoc.ca

Phone:
:
Contact:
Email:
Web: Address:
Hours:
Cost:
None
Who can access this service:

Open to all residents of Hamilton.

How to apply:

Various services may require referrals, no registration or referral required to access the website

An online service of Hamilton Health Sciences, St. Joseph's Healthcare, and McMaster University designed to aid individuals and families in navigating the health related services in the city of Hamilton.
Website contains information for local urgent care centres, hospital emergency departments, family doctors, managing chronic illness, prescriptions, and mental health.

Canadian Hearing Services Support Groups and Counselling

Phone:
Toll-Free Number: 1-866-518-0000
TTY Number: 1-877-215-9530
Contact:
Email: Web: Address:
50 Dundurn St S, Hamilton, ON L8P, Canada
Hours:
Cost:
None
Who can access this service:

Open to all individuals who are deaf or hard of hearing and their families. Some programs have specific eligibility requirements for individuals age 55 and older or newcomers to Canada.

How to apply:

Contact for information.

Provides professional counselling and support groups for deaf and hard of hearing people living with mental health issues, addiction, relationship problems, stress, abuse, and other challenges.

General counselling services are available as well as services targeted for individuals age 55 and older or for newcomers to Canada.

Hearing Loss Services, Connect Hearing

Phone:
Toll-Free Number: 1-888-501-2661
Fax Number: 905-525-6600
Contact:
Email: Web: Address:
360 Main St E, Hamilton, ON L8N 1J5, Canada
Hours:
Cost:
None
Who can access this service:

Open to all.

How to apply:

Call to book an appointment.

Provides hearing aids, hearing protection and education on hearing loss, tinnitus, and hearing aid technology to individuals who are deaf or hard of hearing, as well as the general community. Also offers free hearing tests. 
 

Glanbrook Community Services Hearing Clinic

Phone:
Contact:
Carole Taylor, Program Coordinator
Email: Web: Address:
4280 Binbrook Rd, Binbrook, ON L0R 1C0, Canada
Hours:
Fourth Tuesday of each month
9 am-4 pm
By appointment only.
Cost:
Service
Special discount on hearing aids
Who can access this service:

Individuals who are culturally deaf, oral deaf, deafened, hard of hearing and their families.

How to apply:

Contact to book an appointment.

Provides hearing screening and assessment services for individuals who are culturally deaf, oral deaf, deafened, hard of hearing and their families.

Hear for Life

Phone:
Contact:
Email: Web: Address:
841 Upper Wentworth St, Hamilton, ON L9A 4W5, Canada
Hours:
Cost:
None
Most fees covered by OHIP
Who can access this service:

Open to all.

How to apply:

Contact to book an appointment.

Provides hearing healthcare services to individuals who are deaf or hard of hearing. Services include hearing tests, hearing aid fittings, ear wax management. Also provides information on hearing and hearing loss. 

Nursing Program, St. Joseph's Home Care

Phone:
Work: 905-522-6887 x2252
Contact:
Anne Kenderic, Community Support Coordinator
Email:
Web: Address:
Hours:
Cost:
Service
fees vary, some fees may be covered by private health insurance
Who can access this service:

Open to all.

How to apply:

Contact for information.

Programs provide a variety of at-home services which are tailored to meet the needs of each individual client.

Services include:

  • Nursing care
  • Assistance administering medication
  • Giving injections
  • Changing dressings
  • Providing advanced foot care
  • Pain and symptom management
  • Palliative care
  • Providing teaching and health education support
  • Assist clients in maintaining independent living

Victorian Order of Nurses General Home Visiting Nursing Program

Phone:
Toll-Free Number: 1-888-866-8515
Fax Number: 905-528-4113
Contact:
Email: Web: Address:
Hours:
Cost:
Service
fees vary, contact for details
Who can access this service:

Seniors and persons with disabilities, or convalescing persons requiring home nursing support.

How to apply:

Contact HNHB Local Health Integration Network (LHIN) at 905-523-8600 or call VON Hamilton directly at 905-529-0700.

Offers a wide range of quality health care services in the client's home.

Services include:

  • administering medication, medication reviews
  • wound care, dressing changes
  • intravenous therapy
  • post surgical care
  • dialysis
  • pain and symptom management
  • chronic disease management therapy
  • ventilator care
  • advanced foot care
  • enterostomal care
  • repiratory care

Victorian Order of Nurses Specialized Palliative Care Nursing and Volunteer Services

Phone:
Fax Number: 905-528-4113
Contact:
Email: Web: Address:
Hours:
Cost:
None
Who can access this service:

Seniors, people with a disability, and people facing a life threatening illness.

How to apply:

Contact HNHB Local Health Integration Network (LHIN) at 905-523-8600 or call VON Hamilton directly at 905-529-0700.

Provides a specialized team of visiting palliative nurses, who support clients facing life-threatening illness with the aim of promoting an optimum quality of life for clients' and their caregivers, with particular attention to physical comfort and emotional well-being.  Care is offered in the client's home.

Physiotherapy and Rehabilitation, PhysioInMotion

Phone:
Toll-Free Number: 1-866-374-9746
Contact:
Maureen Linehan, Manager of Rehabilitation Services
Email: Web: Address:
Hours:
Cost:
Service
fees vary, coverage is available through VAC, WSIB, and employee health plans, OHIP may cover services in specific situations, contact for details
Who can access this service:

Open to all.

How to apply:

Contact to book an appointment.

A full service, mobile physiotherapy clinic that provides clinical physiotherapy in the client's home or office.

Other services offered include:

  • virtual rehabilitation
  • pool therapy
  • stroke rehabilitation
  • car accident rehabilitation
  • athletic therapy/kinesiology
  • acupuncture
  • massage therapy
  • vestibular rehabilitation
  • neurological rehabilitation

 

Foot Care Medical Services, Hamilton Family Foot Care Clinic

Phone:
Fax Number: 905-575-0527
Contact:
Email: Web: Address:
595 Upper Wellington St, Hamilton, ON L9A 3P8, Canada
Hours:
Cost:
Service
fees vary, contact for details, no services are covered by OHIP
Who can access this service:

Open to all.

How to apply:

Contact to book an appointment.

Clinic specializing in diabetic and arthritic foot care, sports medicine, and children's conditions. House calls available for seniors and individuals with mobility issues.

Veteran Affairs Canada Veteran Services

Phone:
Toll-Free Number: 1-866-522-2122
Toll-Free Number: 1-866-522-2022
TTY Number: 1-833-921-0071
Fax Number: 905-572-2271
Contact:
Email: Web: Address:
55 Bay St N, Hamilton, ON L8R 3P7, Canada
Hours:
Cost:
None
Who can access this service:

Veterans and their dependents and families.

How to apply:

Contact for information.

Offers a wide variety of services for Canadian Veterans and their families. This includes: programs to assist them after an injury or during the transition from military to civilian life, allowances and benefits, income support payments, rehabilitation, health care benefits and funding for long term care.
 

Assistive Technology, Silver Cross

Phone:
Toll-Free Number: 1-844-352-7677
Contact:
Email:
Web: Address:
14 Goodmark Pl, Etobicoke, ON M9W 6R1, Canada
Hours:
Cost:
Service
fees vary by service, contact for details
Who can access this service:

Open to all.

How to apply:

Contact for information.

Sells new and recycled mobility aids and other assistive devices including scooters, wheelchairs, scooter lifts, porch lifts, ceiling lifts, stair glides, elevators, bathroom equipment, and electric beds. Also buys, sells, or trades towards new or used equipment.

March of Dimes Assistive Devices Program

Phone:
Toll-Free Number: 1-866-765-7237
Fax Number: 519-432-4923
Contact:
Shelley Bolger, Coordinator Assistive Devices Program
Email: Web: Address:
20 Emerald St N, Hamilton, ON L8L 8A4, Canada
Hours:
Cost:
Program
fees vary, contact for details
Who can access this service:

To be eligible, applicants must:

  • have a on going physical disability that requires the use of an assistive device.
  • have financial need (refer to the income chart on the website)
  • be 19 years of age or older
  • be a permanent Ontario resident
How to apply:

Application available online, or call for more information 

Assists adults with physical disabilities who are in financial need to purchase assistive devices that increase their mobility and functional independence. The Program helps to buy, repair and maintain a wide variety of mobility/assistive equipment as well as provide contact information/resources to assist locating additional funding sources.

Some devices that may qualify for funding include:  Manual and Power Wheelchairs, Scooters, Replacement Batteries, Walkers, Knee Ankle Foot Orthosis (KAFO), Ankle Foot Orthosis (AFO), Home and Bath Aids, Floor Patient Lifts, Basic Aids for Daily Living, Repairs to Existing Devices
 

March of Dimes Home and Vehicle Modification Program

Phone:
Toll-Free Number: 1-877-369-4867
Fax Number: 519-432-4923
Contact:
Email: Web: Address:
Hours:
Cost:
Program
Costs not covered by the program depends on the client's financial situation
Who can access this service:

To be eligible, applicants must:

  • be a permanent Ontario resident
  • be a person with a substantial impairment that is ongoing and/or recurring and is expected to last one year or more
  • have an impairment that impedes mobility and results in substantial restriction in activities of daily living
  • qualify financially
How to apply:

Complete the online assessment form to begin the application process.

Provides funding to eligible applicants for basic home and/or vehicle modifications which enables children and adults with mobility restrictions to continue living in their homes, avoid job loss, and participate fully in their communities.
 

Catholic Family Services Hamilton/Halton Gatekeepers Program

Phone:
Work: 905-527-3823 x279
Toll-Free Number: 1-877-527-3823
Contact:
Judit Zsoldos, Team Leader
Email:
Web: Address:
56 Governors Rd, Dundas, ON L9H 5G7, Canada
Hours:
Cost:
None
Who can access this service:

Clients display: 

  • Signs of extreme personal neglect: poor hygiene, body odour, wearing dirty or inappropriate clothing
  • Signs of extreme domestic neglect: home is in severe disrepair, bad odours, excessive clutter, neglected pets, and lack of food
  • Signs of excessive hoarding
  • Social withdrawal
  • Refusal of assistance
  • Lack of concern about living condition
How to apply:

Referral form is available online and can be filled out and faxed to 905-546-5779. Contact for more information.

Works in conjunction with health and social service community partners, to identify seniors living in severe self-neglect, known as “Diogenes Syndrome”. This service is intended to increase access to support services for vulnerable and at-risk seniors and prevent the need for other services such as hospitalization and long term care.

Falls Prevention Safety at Home, St. Joseph's Home Care

Phone:
Work: 905-522-6887 x2237
Toll-Free Number: 1-800-463-6612
Contact:
Shamiso Matinyarare, Safety at Home Coordinator
Email: Web: Address:
1550 Upper James St, Hamilton, ON L9B 2L6, Canada
Hours:
Cost:
None
Who can access this service:

Open to all age 55 and older. 

How to apply:

Referral from health care providers, caregivers, or family members, or self-referral. Contact for details.

Provides home assessments and recommendations at no cost to help seniors remain safe and independent in their homes, and falls prevention education program to both seniors and caregivers.

Safety at Home (SAH) services include:

  • free home assessments
  • referrals for installation of assistive devices, minor home repairs, and modifications
  • subsidies for assistive devices (e.g. grab bars) and coordination of installation for those who qualify
  • fall prevention education
  • community and professional presentations

Advanced Foot Care, St. Joseph's Home Care

Phone:
Work: 905-522-6887 x2217
Toll-Free Number: 1-800-463-6612
Contact:
Email:
Web: Address:
Hours:
Cost:
Service
fees vary, contact for details
Who can access this service:

Open to all.

How to apply:

Contact to book an appointment.

Nurses provide advanced foot care for people of all ages. Care is delivered in clients’ homes, including retirement homes, or at community clinics.

Services include:

  • clipping nails
  • treating corns, calluses, ingrown nails, and thickened nails
  • preventative foot care
  • referral to other health professionals as required

Assistive Devices Sales, Special Needs Computers

Phone:
Toll-Free Number: 1-877-724-4922
Contact:
Brenda Dandonneau, Sales & Tech Support
Email: Web: Address:
300 Welland Ave, St. Catharines, ON L2M 5V5, Canada
Hours:
Additional hours available by appointment
Cost:
Service
Fee assistance available; free initial consultation
Who can access this service:

Open to all.

How to apply:

Contact for information.

Vendor of assistive devices, including daily living aids, cell phones suitable for older adults, and alarm and appointment reminder devices.

Dundas Community Services Lunch and Learn

Phone:
Contact:
Paula Baldini, Community Support Worker
Email: Web: Address:
139 Park St W, Dundas, ON L9H 1X8, Canada
Hours:
Last Monday of each month
Cost:
None
Who can access this service:

Older adults and adults with disabilities, and their caregivers.

How to apply:

Contact for information.

Provides topical professional education, training, and seminars for caregivers and seniors. Sessions may include information such as advanced directives and senior safety.

Foot Care Clinic and In Home Foot Care Services

Phone:
Contact:
Carole Taylor, Program Coordinator
Email: Web: Address:
Hours:
Third Tuesday of each month
By appointment only.
Cost:
Service
Clinic: $25, In-Home Service: $45
Who can access this service:

Open to adults who are unable to otherwise access footcare due to physical, mental or financial limitations.  Some restrictions apply.

How to apply:

Contact to book an appointment.

Glanbrook Community Services provides a clinic for care and treatment for feet by workers with foot care certification to those with physical, mental or financial issues. They also offer In-Home Foot Care Services.

Telehealth Ontario

Phone:
Toll-Free Number: 1-866-797-0000
TTY Number: 1-866-797-0007
Contact:
Email:
Web: Address:
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Open to all residents of Ontario.

How to apply:

No referral required.

A free, confidential telephone service which provides health advice or general health information from a registered nurse.

In emergency situations a person should always call 911.

Also offers 24/7 Breastfeeding support line. Breastfeeding experts available 24/7 to answer questions, provide breastfeeding plans, and provide referrals to in-person breastfeeding services in Hamilton.

Health Promotion Education for Seniors

Phone:
Contact:
Email: Web: Address:
71 Rebecca St, Hamilton, ON L8R 1B6, Canada
Hours:
Cost:
None
Who can access this service:

Open to all older adults.

How to apply:

Contact to register.

A free program that offers weekly group activities designed with the principles of health promotion for seniors. Group is facilitated by a Registered Nurse and focuses on participant driven activities and information aimed to reduce isolation and support high risk seniors.